Whether you’re closing for Christmas or operating with skeleton staff, there are a few key actions it’s worth doing now. Follow our simple checklist to make sure you’ve got everything covered.
Out of hours/Auto attendant greetings Send in your Christmas greeting requests as early as possible to ensure we can complete your request ready for the festive period. It’s also worth considering if you need to change your auto attendant messages and any music on hold messages. Click here to book your Christmas request or call us on 01872 266610. |
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Voicemails Our Telecoms Support team recommend you ask all staff to record their voicemail messages and set call diverts well in advance of Christmas parties/Christmas closing days to avoid any last-minute issues. |
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Emails We also recommend that when you set your out of office automatic replies, you make sure if you refer people to a colleague in your absence that they aren’t also on holiday. |
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Wireless network According to our IT department one of the most important things to remember is to protect your wireless network. Schedule your wireless network to be disabled when your office is closed – this will stop unwanted hackers logging onto your wireless and potentially accessing your network. |
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Maintenance work Our Internal IT Manager recommends you use the time over holidays to carry out essential maintenance work as it will have little to no impact on your business operation as it won’t interfere with the usual daily workload. It’s also a good time to carry out battery maintenance on your UPS – these should be checked annually and changed as required so this is a great time of year to do this. |
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Banking Wise words from our accounts department – make sure you’ve taken into account the extra bank holidays over the festive period to ensure you pay staff/suppliers etc. on time. |
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Environment From a cost saving as well as health and safety perspective, it’s definitely worth turning off any unused/unnecessary devices. Ask all your staff to make sure they’ve turned off their pc, laptop, printer/copier on their last day. You could also turn down or limit your office heating and lighting. |
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Hospitality – Card Transactions And for those businesses who prosper over the festive period our IT support recommend you have ample cover to ensure you can take card payments – if it’s your busiest time of year the last thing you need is a problem with your card machines and no one to fix them. |