Transform your business communications with iPECS Cloud – the ultimate cloud-based solution that simplifies collaboration and enhances productivity. Experience the power of seamless voice and video conferencing, instant messaging, and file sharing, all in one place
iPECS Cloud is designed to scale; it suits all sizes of business whether you have a single office or multiple locations across the globe..
Everything is here: Auto Attendant, ACD, Hunt groups, Pickup groups, Paging groups, Voicemail, and Music on hold.
Utilise insightful analytics such as call recording & reporting to help train your team and excel at customer service.
A simple yet intuitive interface makes it easy to manage the day to day running of your communications
“My mobile IP DECT handset means wherever I am
everyone can still easily reach me. My team can
also share a phone and access the
communications they need.”
“With a simple and intuitive web portal, I can make
changes to iPECS Cloud myself and complete
handset moves quickly and easily.”
“I can easily see what everyone is doing and
transfer calls with a single button or mouse click.
It’s never been easier.”
”I can support my customers better as they know
what’s happening if they ever have to queue.
There’s a simple announcement with an auto
attendant helping direct the call.”
“The wallboard tells me and the team when we all
need to grab the phones and simple reports help
me stay on top of costs and response times.”
With on-demand access to features and the ability to add or remove users means you have the flexibility to adapt to your business needs.
Optimise your business with analytics
iPECS Analytics is a call analytics solution that is fully integrated with iPECS Cloud. It provides valuable insights into the communications of any business or call center. With real-time data, your team can provide a superior customer experience.
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